Privacy policy

Alo Tech Solutions — Privacy Policy

Effective Date: May 29, 2026

Alo Tech Solutions ("we," "our," or "us") respects your privacy. This Policy explains how we collect, use, and protect information when you visit alotechparts.com or transact with us as a B2B customer.

1. Information We Collect

When you request a quote, place a Purchase Order, or contact us, we collect: company name, billing/ship-to address, contact person name, business email, phone/WhatsApp, and order/payment details necessary to process B2B transactions. We do not collect consumer marketing data and do not sell or rent customer data to third parties.

2. How We Use Information

We use your information solely to: (a) process your quotes, orders, and DDP shipments; (b) communicate transaction status, tracking, and customs documentation; (c) provide warranty and after-sales support; (d) comply with export control, sanctions screening, and tax obligations.

3. Payment Data

Credit card and payment account data is processed by PCI-DSS compliant third parties (Stripe, PayPal) and our acquiring bank Wise. We do not store full card numbers on our systems.

4. Data Sharing

We share your data only with: shipping carriers (DHL, UPS, FedEx) for DDP delivery; customs brokers in your destination country for duty clearance; your designated PO references for invoicing; government authorities when legally required.

5. Cookies & Tracking

Our site uses essential cookies (session, cart) and analytics cookies (Google Analytics, Microsoft Clarity) to improve B2B experience. You may opt out via browser settings.

6. International Transfers (GDPR/CCPA)

Alo Tech Solutions operates from Florida, USA. EU/UK customers: we rely on Standard Contractual Clauses for cross-border data transfers. California customers: under CCPA, you may request access, deletion, or opt-out of "sale" of personal data (we do not sell data).

7. Data Retention

Transaction records are retained 7 years for tax/customs audit compliance. Quote-only inquiries are retained 24 months. You may request earlier deletion subject to legal requirements.

8. Your Rights

You have the right to: access your data, correct inaccuracies, request deletion, port your data, and object to processing. Contact info@alotechsolutions.com to exercise these rights.

9. Security

We use TLS encryption for all data in transit, restricted-access systems for stored data, and require MFA on internal admin accounts.

10. Contact

Privacy questions:
Email: info@alotechsolutions.com
WhatsApp: +1 305 809-0110
Mailing: Alo Tech Solutions, Florida, USA

This Policy may be updated. Continued use after updates indicates acceptance.