Extreme Networks ExtremeWorks Advanced Hardware Replacement RMA Only Service offering provides advanced parts replacement for covered products (as defined herein), according to particular levels of purchase. Upon diagnosis of a reported failure, this service offering covers the replacement part with arrival within the response time specified for the service level purchased, subject to the conditions defined herein.
These offers (97304, 97307) are Intended to be utilized in conjunction with Platform ONE Subscriptions, which include TAC & OS support. These add-on maintenance services are specifically designed for products receiving TAC support through their subscriptions, ensuring comprehensive coverage and enhanced service continuity.
- Gives you complete peace of mind and confidence in your results
- Features replacement service for dependable efficiency with peace of mind
- Next Business Day - Replacement service response time for better accommodation with maximum reliability