Dell ProSupport Plus is the only complete support service that combines priority access to expert support, accidental damage repair, and proactive monitoring for automatic issue prevention and resolution.
Priority phone access to ProSupport engineers 24x7x365 Dedicated Technical Account Manager (for customers with 1,000 or more ProSupport Plus systems) Collaborative support Proactive issue detection Predictive failure prevention Monthly history and contract reporting (for customers with 1,000 or more ProSupport Plus systems) Automated case creation
- Keeps your system optimally maintained with a predictable total cost of ownership
- Troubleshooting service included to resolve your problems
- On-site service location for better usability and increased efficiency
- Electronic service sub type for your convenience and ease of operation
- Next Business Day service response time for your convenience with maximum efficiency
- 5 Year service duration to ensure maximum efficiency and precise results