This Service provides an upgrade for Hardware replacement delivery and is intended for existing Cisco customers with active subscription licenses that include technical support Services.

Where available, Cisco will provide Advance Replacement for eligible Hardware, full unit replacement, and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. This Service is only available for purchase where You have an existing subscription is in place.

• Protects your investment and adds value with increased reliability
• Replacement service included to resolve your problems
• Get valuable support at your doorstep without traveling one bit
• Next Business Day - Replacement service response time for timely completion with increased dependability
• 1 Year service duration to ensure maximum productivity and deliver timely results