HP Care Pack services — more than 440 service SKUs for HP business notebooks, desktops and devices: onsite hardware support for 1 to 5 years, post-warranty extensions, and options such as Accidental Damage Protection (ADP), Defective Media Retention (DMR), Predictive Detection Alerts, Preferred Access, Travel Expense Coverage and peripheral coverage, plus HP electronic Care Packs and Poly+ plans.
We help IT teams and resellers choose the right coverage level and term for each device type, register Care Packs against serial numbers, and consolidate renewals across a fleet, with company purchase orders accepted.
What to include in your RFQ: the HP device models or product numbers to cover, quantity and serial numbers if available, the term (1 to 5 years), and the options you need (ADP, DMR, onsite response), plus the country where the devices are used.
Delivered electronically — licenses, subscriptions and service contracts have nothing to ship. Quotes returned within 24 hours; company purchase orders accepted.
Request a Quote — Bulk Pricing →
Frequently Asked Questions
What does Defective Media Retention cover?
It lets you keep a failed hard drive or SSD instead of returning it to HP, so sensitive data never leaves your organization.
What is Accidental Damage Protection?
ADP covers repairs after accidents such as drops and liquid spills that standard warranty excludes.
Can I buy a Care Pack after the warranty has expired?
Yes — post-warranty Care Packs extend support on eligible devices; send the model and serial number and we confirm eligibility.
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